Not all businesses have the resources to support daily IT maintenance issues. That’s where DTS can help. Our comprehensive program will alleviate strain on your internal resources while increasing efficiency and data security. We partner with you to offer a customized strategy for your unique situation, and we ensure that your systems are kept running smoothly.
We Make IT Simple
When you partner with us you get flexible solutions to meet your continuing needs. We keep you updated on technology trends and provide strategic analysis without the cost of a full-time IT staff. Our service offering includes:
About Our Services
Enjoy comprehensive and cost-effective maintenance and support to ensure maximum performance and system reliability.
Areas of Expertise
From basic support plans to a complete IT solution, we are your expert in Managed IT Services.
Desktop & Server Support
Microsoft Office 365
Backup & Recovery
Consulting & vCIO
Hardware & Software Procurement
What is Managed IT?
Managed IT services is an alternative to the traditional break/fix model in which businesses delegate their IT operations to an expert third-party organization called a Managed Service Provider (MSP) such as DTS. The MSP charges a flat fee for delivery of services over an agreed upon length of time. This model provides set costs for 24/7 monitoring, issue resolution, reporting and more. Managed Service Providers are more scalable than in-house IT operations and provide a high-level of expertise and efficiency. You can request a Network Health Audit if your company is looking for increased security, reliability and performance of your IT infrastructure.
Regardless of your experience with technology, you’ve probably heard of the cloud and have a basic concept of what it is. Cloud services can range from basic e-mail to a full-scale hosted infrastructure. For businesses, the cloud can help you with application hosting, content management, secure data backup and more! The cloud is changing the way that we all do business. It offers affordability, maximum uptime, ease of access, reliability and security.
DTS serves our clients with a wide range of cloud solutions, including Microsoft Office 365, anti-virus and anti-malware software, collaborative tools, data security & backup, VoIP solutions, document management and more. Many of our IT applications run in the cloud for added flexibility and secure access from anywhere.
Data Backup & Recovery
In today’s world protecting data is more important than it’s ever been. Operating systems, software and even hardware can be replaced, but data is not so easily recoverable. Properly backing up your data is the most effective solution to prevent data loss. A company’s data is considered one of its most valuable assets – so why not do everything possible to protect it?
Consider the following statistics from PC Magazine:
- 96 percent of all business workstations are not being backed up
- 30 percent of small business will experience a natural disaster
- 60 percent of companies that lose their data will shut down within six months of the disaster
- 93 percent of companies that lost their data center for ten or more days due to a disaster filed for bankruptcy within one year of the disaster
Many data loss incidents can be prevented – or at least mitigated – by the proper backup of data files. It’s an aspect of security that organizations should prioritize.
DTS is partnered with the industry’s best IT hardware manufacturers to offer you a full range of network equipment to desktop and notebook computers. Our solutions help to maximize uptime to keep your organization running efficiently. From servers and routers to switches and firewall appliances, these items are available at an affordable price and come with expert service from DTS.