DTS has been very helpful and proactive in managing our printers. Definitely recommend as a technology partner and advisor.

Niko and the Staff at DTS have been great keeping our printing solutions up to date and running. Niko provided us a new printing solution two years ago and everything has been running great. Service is excellent if we have an issue, they respond immediately and fix the problem.

James always provides us with great service!

Jake and the entire DTS team have been professional and easy to work with from day one. Everyone we’ve interacted with has been friendly, responsive, and genuinely helpful. Any issues we’ve had have been minor and resolved quickly. Overall, a great experience!

We are very happy with our Sharp freestanding all in one copier/printer. It's our most reliable coworker!

Great team to work with - professional, responsive and reliable!

The best copy machine for our company, (Sharp). Service and supplies are usually here in a few hours, not days. The employees are great too!

I've been working with DTS to supply our printer/copier/scanner equipment, service and supply needs for over ten years. They have provided consistently excellent products and services. DTS has grown a lot in the time we've worked with them but have continued to provide quick, personal service to meet our needs. We especially appreciate their quick response to maintenance requests.

DTS and their staff are a fantastic group to work with. They are always checking in with me to make sure I'm not needing anything and that everything is working well. They are always prompt and courteous. When I am in need of something, they are quick to respond! Thank you DTS for your great customer service!

The staff at DTS are very helpful and friendly. I would hightly recommend this comany.

We are on our 3rd copier with DTS, clients for over 13 years. Brian Decker is great at account management, checks in with us just the right amount 🙂 and has listened to our needs when recommending new equipment. The service team is responsive, knowledgeable and great at troubleshooting.

Proactive maintenance that is scheduled and completed regularly along with responsive service when needed. Our needs aren't complicated but taking care of us as the customer stands out and DTS does that.

We’ve had an excellent experience working with Definitive Technology Solutions. Their expertise is clear from the start—they provide knowledgeable guidance, effective solutions, and a level of professionalism that gives us complete confidence in their work. They are incredibly responsive, addressing our questions and needs quickly, which makes every interaction smooth and efficient.

On top of their technical skill, they are genuinely easy to work with. The team is friendly, patient, and committed to helping us succeed. We truly appreciate their partnership and highly recommend them to anyone looking for reliable IT support and exceptional service.

I had an excellent experience working with DTS, especially Niko Kapetanovic. Niko took the time to understand our needs and helped us find new copier solutions that not only fit the needs of our company but saved us money each month.

His professionalism, responsiveness and knowledge made the entire process smooth and stress free. If you are looking for a reliable partner I highly recommend DTS and Niko.

If i could give more than 5 stars I would! We have been using DTS for about 15 years. The best customer service, the best office products and don't get me started on the PEOPLE! TOP NOTCH all around!!

The level of support is excellent and unmatched in the world of phone service providers. Always responsive and helpful!

DTS has been an outstanding company for our systems and in providing tech support. They are easy to work with, take time to explain in elementary fashion and they have been of superb help through a very frustrating mess with our previous tech support company. We have found that at all levels and areas of expertise, DTS employees are patient, extremely knowledgeable and very professional. They also want to be sure that our company is knowledgeable in advance of new concepts and changes in the tech world, which helps us toward better corporate planning and budgeting.

My organization has partnered with DTS for many years. They continue to provide outstanding customer support and competitive pricing on their products and services. In addition to routinely checking in with us, their responsiveness when we do have an issue exceeds our expectations. The staff is friendly and helpful, and employee turnover seems to be low. All these factors make DTS a company I highly recommend.

Lloyd Brown - Site Manager, Literacy Minnesota

Service is always super quick & takes care of the problem!

We’ve been using DTS for our office printing needs for over 10 years, and they’ve always delivered excellent service. Quick turnaround on ink and printer supplies, and their support team is amazing—super responsive and even helped us troubleshoot a setup issue remotely. It’s great working with a vendor that truly feels like a partner, not just a supplier. Highly recommend DTS!

Highly recommend DTS! They are professional, knowledgeable, and make everything easy. Our company has had wonderful experiences with them.

Nicole and DTS have been an outstanding partner in managing my printer fleet. I have over 20 printers and most are serviced by DTS. They are quick to deliver supplies as well as providing techs for service calls. They are always willing to go an extra mile if you need them as well.
***UPDATE***
Jake and DTS continue to be a great partner. In the past couple years, we have cut our printer fleet to 10 and copiers to 5 to adapt to our de-centralized workforce. Jake and his team helped us size machines and print needs accordingly with no issues.

The fine folks at DTS have been providing excellent service and support for many, many years. The are always responsive and help keep us running smoothing.

We've been a customer of DTS since 2017. Jake, Jeremy, Jeff and the whole crew at DTS are great to work with. They listen to your concerns and provide solutions that fit both your budget and needs. Would recommend DTS to anyone looking for a great IT partner!

From sales to service, DTS is amazing! They respond quickly and always provide great service.