The service DTS provides is exceptional, from service calls to purchases. Everything is so timely and they make us feel valued. We appreciate them so much!

Niko and the Staff at DTS have been great keeping our printing solutions up to date and running. Niko provided us a new printing solution two years ago and everything has been running great. Service is excellent if we have an issue, they respond immediately and fix the problem.

We are very happy with our Sharp freestanding all in one copier/printer. It's our most reliable coworker!

The best copy machine for our company, (Sharp). Service and supplies are usually here in a few hours, not days. The employees are great too!

The staff at DTS are very helpful and friendly. I would hightly recommend this comany.

We are on our 3rd copier with DTS, clients for over 13 years. Brian Decker is great at account management, checks in with us just the right amount 🙂 and has listened to our needs when recommending new equipment. The service team is responsive, knowledgeable and great at troubleshooting.

We’ve had an excellent experience working with Definitive Technology Solutions. Their expertise is clear from the start—they provide knowledgeable guidance, effective solutions, and a level of professionalism that gives us complete confidence in their work. They are incredibly responsive, addressing our questions and needs quickly, which makes every interaction smooth and efficient.

On top of their technical skill, they are genuinely easy to work with. The team is friendly, patient, and committed to helping us succeed. We truly appreciate their partnership and highly recommend them to anyone looking for reliable IT support and exceptional service.

I had an excellent experience working with DTS, especially Niko Kapetanovic. Niko took the time to understand our needs and helped us find new copier solutions that not only fit the needs of our company but saved us money each month.

His professionalism, responsiveness and knowledge made the entire process smooth and stress free. If you are looking for a reliable partner I highly recommend DTS and Niko.

If i could give more than 5 stars I would! We have been using DTS for about 15 years. The best customer service, the best office products and don't get me started on the PEOPLE! TOP NOTCH all around!!

DTS has been an outstanding company for our systems and in providing tech support. They are easy to work with, take time to explain in elementary fashion and they have been of superb help through a very frustrating mess with our previous tech support company. We have found that at all levels and areas of expertise, DTS employees are patient, extremely knowledgeable and very professional. They also want to be sure that our company is knowledgeable in advance of new concepts and changes in the tech world, which helps us toward better corporate planning and budgeting.

My organization has partnered with DTS for many years. They continue to provide outstanding customer support and competitive pricing on their products and services. In addition to routinely checking in with us, their responsiveness when we do have an issue exceeds our expectations. The staff is friendly and helpful, and employee turnover seems to be low. All these factors make DTS a company I highly recommend.

Lloyd Brown - Site Manager, Literacy Minnesota

Service is always super quick & takes care of the problem!

We’ve been using DTS for our office printing needs for over 10 years, and they’ve always delivered excellent service. Quick turnaround on ink and printer supplies, and their support team is amazing—super responsive and even helped us troubleshoot a setup issue remotely. It’s great working with a vendor that truly feels like a partner, not just a supplier. Highly recommend DTS!

Nicole and DTS have been an outstanding partner in managing my printer fleet. I have over 20 printers and most are serviced by DTS. They are quick to deliver supplies as well as providing techs for service calls. They are always willing to go an extra mile if you need them as well.
***UPDATE***
Jake and DTS continue to be a great partner. In the past couple years, we have cut our printer fleet to 10 and copiers to 5 to adapt to our de-centralized workforce. Jake and his team helped us size machines and print needs accordingly with no issues.

The fine folks at DTS have been providing excellent service and support for many, many years. The are always responsive and help keep us running smoothing.

We've been a customer of DTS since 2017. Jake, Jeremy, Jeff and the whole crew at DTS are great to work with. They listen to your concerns and provide solutions that fit both your budget and needs. Would recommend DTS to anyone looking for a great IT partner!

From sales to service, DTS is amazing! They respond quickly and always provide great service.

DTS provides outstanding printing support with a team that’s responsive, knowledgeable, and truly committed to resolving issues quickly. Their sales department consistently delivers tailored solutions that meet our needs, making them a reliable partner for both service and procurement.

Good communications.

Although my church did not order a copier from DTS I want to express my appreciation to Niko Kapetonovic for his professionalism, knowledge and dedication in representing his company in our search for a commercial copier. It was appreciated.

They are a one stop shop for all IT needs. Their staff is very responsive and they handle the big requests as well as the small ones with the same courtesy and efficiency. High praise for DTS!

DTS has been an excellent partner to work with. Our Account Advisor, Jake, is always responsive and proactive in finding solutions that best fit our company’s needs. We’re very satisfied with the equipment they’ve helped us purchase and the quality of service they’ve consistently provided over the years.

Jake Hopfner is fantastic to work with! No complaints and would recommend across the board. Always making sure the customer is taken care of.

Working with DTS and specifically Jake H has been great. He is quick to help, respond and checks in with our company periodically to make sure things are moving smoothly! Highly recommend!

I really appreciate the care we receive and the attention to our needs. Jake has been a great help to us throughout the years. Happy customer!