Our unique approach involves improving the business of our clients and enhancing the lives of our employees. We believe this philosophy leads to success for everyone. DTS offers a chance to work in an environment that provides for personal growth and development, working with team members who take pride in producing high quality results.

Current Openings

DTS is an Equal Opportunity Employer.

Job Description:  Administrative Specialist
Location:  Bloomington, MN
Hours:  Full-time; M-F; 8:00 AM – 5:00 PM

In this position you will provide support to the Managed IT department by providing day-to-day administrative and operations tasks. Position requires an organized, detail-oriented, proactive person who enjoys providing support to a diverse team of individuals. Our company has a history of developing long-lasting relationships with our clients, and this role is key to the development and maintenance of these important relationships. DTS is an Equal Opportunity Employer.

Duties include:

  • Order processing and fulfillment, including data input, record keeping and filing
  • Answer phones and assist with client requests
  • Provide system reports to assist with client reviews
  • Audit and invoice ticket/support charges
  • Assist with monthly subscription audits
  • Track and manage warranty expirations and support renewals
  • Maintain multiple databases to ensure accuracy
  • Complete monthly billing by auditing client asset inventory and invoicing contracts
  • Provide general administrative support to the IT department
  • Participate in regular team meetings as needed
  • Complete assigned tasks within timeframes, working independently and as a team
  • Provide a high-level of customer satisfaction by maintaining a professional and courteous attitude when responding to customer requests

Qualifications:

  • BA/BS degree or equivalent 2-4 years related experience
  • Excellent oral and written communication skills
  • Strong attention to detail
  • Ability to work independently and multi-task
  • Outgoing and positive attitude
  • Proficient with Microsoft Office Suite
  • Excellent phone skills

Requirements:

  • Ability to sit for extended periods of time
  • Ability to lift and carry 10-20 pounds
  • Constant use of computer including keyboard and mouse
  • Typing 40 WPM +
  • Must be able to communicate clearly and effectively with customers

Keywords: Administrative Support, Administration, Sales Support, Administrative Assistant, Customer Service

Job Type: Full-time

To apply for this position, please email us at recruiting@go-dts.com and include Administrative Support Specialist in the subject line.

Job Description: VoIP Engineer
Location: Bloomington, MN
Hours: Full-time

We are looking for a qualified VoIP Engineer to oversee the installation and management of VoIP networks. In this role, you will be responsible for designing and deploying SMB solution architecture, coordinating installations and migrations, and managing SLAs for IP telephony applications. You may also be required to troubleshoot LAN and WAN hardware systems and respond to customer inquiries.

To ensure success as a VoIP Engineer, you should have knowledge of VoIP networking systems, excellent troubleshooting skills, and knowledge of internet security. A solid candidate for the VoIP Engineer will be able to design and deploy networking system to meet the current and future networking needs.

Duties include:

  • Meeting with internal peers and customers to determine VoIP and networking needs
  • Designing a custom VoIP solution per customer specifications
  • Ordering the necessary hardware for the system
  • Installing all gateways, switches, SBCs, ATAs and software for the system
  • Training non-technical employees on the use of the system
  • Maintaining the system and respond to any technical issues
  • Analyzing existing VoIP networks and computer systems
  • Developing architecture plans for voice and data services
  • Installing network hardware modules including IP and PBX communication servers
  • Troubleshooting VoIP network issues
  • Adding network users and managing company permissions
  • Optimizing network installations for future expansion
  • Training staff on network and system protocols

Qualifications:

  • 3 to 5 years of experience working as a VoIP network engineer
  • In-depth knowledge of VoIP systems and IP Protocols
  • Detailed knowledge of network security systems and software
  • Good project management skills
  • Familiarity with WAN and LAN systems
  • Excellent troubleshooting skills
  • Advanced written and verbal communication skills

Requirements:

  • Constant use of computer including keyboard and mouse
  • Must be able to lift 50 lbs. or less
  • Must have a valid state driver’s license and appropriate insurance coverage
  • Ability to sit or stand for extended periods of time
  • Must be able to communicate clearly and effectively with customers
  • Strong documentation skills are a must

If you love technology, have strong troubleshooting skills, and take pride in providing quality customer service, we are looking for you!

Job Type: Full-time

Keywords: IT, Information Technology, Network, Server, Engineer, Systems

To apply for this position, please email us at recruiting@go-dts.com and include VoIP Engineer in the subject line.

Job Description:  Field Service Technician
Location:  Bloomington, MN
Hours:  Full-time; M-F; 8:00 AM – 5:00 PM

DTS is looking for career minded individuals with at lease two years experience in repairing office equipment or a related field. In this position you will be responsible for the maintenance, service, and repair of all equipment supported by DTS. You will work with and without direct supervision in the field to ensure the highest level of customer support.

Duties Include:

  • Diagnosing and repairing laser printers
  • Installing print tracking software
  • Assembling and disassembling printers according to specifications
  • Demonstrates excellent technical and customer relation skills
  • Completes preventative maintenance by cleaning, lubricating and adjusting parts, assemblies and components
  • Verifies equipment functioning by completing test operations; making final adjustments
  • Documents service actions by completing forms, reports, logs and records.
  • Manage car stock levels and inventory

Qualifications: 

  • Must be able to perform a full range of service and repair procedures including diagnostics, installation and removal on assigned equipment
  • Perform troubleshooting and repairs and/or replace any equipment components as necessary
  • Must be able to use manufacturer manuals, read wiring diagrams, and have the ability to use a digital meter
  • Networking experience is a PLUS!

Requirements:

  • Must be able to lift 50 lbs or less frequently
  • Must be able to lift 100 lbs or less occasionally
  • Must be able to sit or stand for 2 hours continuously up to 8 hours a day
  • Must have a valid state driver’s license and appropriate insurance coverage
  • Must have thorough knowledge of basic electronics and a strong mechanical aptitude
  • Must be able to communicate clearly and effectively with customers
  • Must be able to travel off site by either air travel or personal vehicle for training on new products with appropriate notice

Keywords: Printer Technician, Support Technician, Copier Repair, Service Technician, Mechanical Technician

Job Type: Full-time

To apply for this position, please email us at recruiting@go-dts.com and include Field Service Technician in the subject line.

Job Title: Account Executive / Sales
Location: Bloomington, MN
Hours: Full-time; M-F; 8:00 AM – 5:00 PM

DTS is seeking highly motivated, financially driven sales professionals to generate new business revenue in a zip code based territory in the Twin Cities metro area. In this role, you will be responsible for selling award-winning office technology and solutions including Copiers & Printers, Managed Services and Document Management. We offer a competitive salary, excellent commission plan and outstanding benefits.

Duties Include:

  • Daily telemarketing and cold-calling to generate leads and gain appointments
  • Conduct product demonstrations to potential clients
  • Build and maintain account information in database/CRM
  • Conduct face-to-face appointments with key decision makers
  • Effectively qualify prospects to place our product/solutions
  • Develop sales proposals
  • Negotiate and close sales

Qualifications:

  • Bachelor’s Degree
  • Must be aggressive and a hard worker
  • Excellent verbal and written communication skills
  • Must be a self-starter; able to plan and implement territory sales strategies
  • Have the ability to thrive in a goal-oriented, competitive environment
  • Solid work ethic and high desire to earn six figure income
  • Professional appearance
  • Outgoing personality

Requirements:

  • Ability to sit and stand for extended periods of time
  • Ability to lift and carry 10-20 pounds
  • Use of computer including keyboard and mouse
  • Reliable means of transportation
  • Valid driver’s license and insurance
  • Must be able to communicate clearly and effectively with customers

Keywords: Sales, Outside Sales, Account Executive, Account Management

Job Type: Full-time

To apply for this position, please email us at recruiting@go-dts.com and include Account Executive in the subject line.

Join Our Team

Thank you for your interest in DTS. Please complete the applicant profile below to submit your resume and cover letter to our recruiting team. Applicants may also submit information by fax to 952-516-7920 or by mail and in person at DTS (Attn: Human Resources) 9401 James Ave. S. Ste 120, Bloomington, MN 55431.

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    If selected for this position, you will be required to consent to and complete a background screening.

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