Next-Gen Voice. Anywhere, Anytime.
DTS partners with Zoom, 8X8, Nextiva, RingCentral and other PBX platforms to deliver modern, cost-effective VoIP phone systems that scale with your organization. Our solutions go beyond traditional telephony—enhancing collaboration, boosting productivity, and improving customer experiences. With intuitive softphone and mobile apps, users gain access to features like presence status, instant messaging, web conferencing, live chat with website visitors, and voicemail-to-email—anywhere, anytime.
Upgrade Your Phone System
Choosing the right phone system means finding one that meets your current needs, scales with growth, and offers advanced features like call handling, conferencing, and voicemail — all without exceeding your budget. Features include:
Voice Solutions
Cloud Solutions
DTS provides cloud-hosted PBX solutions that deliver enterprise-grade telephony, collaboration tools, and unified communications via the internet so businesses can manage phone systems, auto attendants, and call routing without maintaining on-site hardware.
Conferencing & Collaboration
DTS offers conferencing and collaboration tools that enhance communication and productivity with integrated voice, video, screen sharing, and real-time connectivity accessible from any device.
Phone Hardware
Our business phone systems designed to meet your needs today and grow with you tomorrow. Modern telephony includes advanced features like call handling, conferencing, voicemail, and scalability—all while staying cost-effective.
Desktop & Softphone Apps
Leading desktop and softphone apps provide seamless communication, offering advanced features such as call management, voicemail, conferencing, and more—helping teams stay connected and productive from anywhere.
Voicemail Transcription
Voicemail transcription, converts messages into text for quick, seamless access. Our apps use advanced speech-to-text technology for accurate transcriptions, with audio files available for reference.
Custom Call Queues
DTS offers Call Queues and IVR solutions in softphone apps to streamline call management. Call Queues manage high volumes with branded hold music, while IVR automates routing with custom menus—boosting efficiency and customer satisfaction.
SMS/Text Chat Features
SMS/Text Chat features in softphone apps let businesses send reminders, updates, and promotions, while teams share messages and files in real time. With multimedia and CRM integration, they streamline workflows and boost customer engagement.
UCaaS
UCaaS is a cloud-based platform that combines voice, video, messaging, and collaboration tools into one streamlined solution. It simplifies workflows, reduces costs, and supports remote work while boosting productivity and collaboration.
Cloud Solutions
Modern businesses need flexible, reliable communication tools. Cloud-hosted phone systems eliminate the limitations of traditional on-premise solutions, allowing employees to stay connected from anywhere while reducing hardware and maintenance costs.
Benefits of Cloud Voice Solutions:
- Work From Anywhere – Access business calls from desktop, mobile, or desk phones.
- Reliable & Secure – Enterprise-grade security with cloud-based redundancy.
- Lower Costs – Reduce hardware, maintenance, and upgrade expenses.
- Scalable Growth – Easily add users and features as your business evolves.
With a cloud-based business phone system from DTS, your team can communicate seamlessly, improve productivity, and stay connected wherever work happens.
Conferencing & Collaboration
Keep your teams connected with secure, easy-to-use video conferencing solutions from DTS. Our platforms integrate with your business phone system to provide seamless virtual meetings, screen sharing, and real-time collaboration from anywhere.
Benefits of Video Conferencing Solutions:
- One-Click Meetings – Launch and join meetings quickly from any device.
- Screen & Document Sharing – Collaborate in real time with employees and clients.
- Integrated Communications – Connect video conferencing with your business phone system.
- Reduce Travel Costs – Meet face-to-face without leaving the office.
Whether you’re hosting client presentations, team meetings, or remote training sessions, DTS video conferencing solutions help improve productivity and streamline communication.
Phone Hardware
DTS provides reliable business phone hardware designed to support modern workplace communications. From desk phones and conference phones to wireless and executive devices, our solutions integrate seamlessly with your phone system and IT infrastructure.
Benefits of DTS Phone Hardware:
- Reliable Performance – Business-grade devices built for everyday use.
- Seamless Integration – Compatible with cloud and on-premise phone systems.
- Flexible Options – Choose from desk phones, conference phones, and wireless devices.
- Expert Setup & Support – Professional deployment and local support from DTS.
Whether you’re replacing outdated equipment or deploying a new communications platform, DTS delivers the hardware your team needs to stay connected and productive.
Desktop & Softphone Apps
Stay connected from anywhere with desktop and mobile softphone applications that turn your computer, tablet, or smartphone into a complete business phone system. Make calls, send messages, check voicemail, and join meetings from a single, easy-to-use platform.
Benefits of Softphone Apps:
- Work From Anywhere – Access business communications from any internet-connected device.
- Voice, SMS & Video – Manage calls, text messages, voicemail, and meetings in one place.
- Improve Productivity – Integrate with CRM and business applications for streamlined workflows.
- Support Hybrid Teams – Keep remote and in-office employees connected and collaborative.
DTS softphone solutions provide the flexibility, mobility, and advanced communication features businesses need to support today’s modern workforce.
Voicemail Transcription
Save time and stay responsive with voicemail transcription. Automatically convert voicemail messages into text and receive them directly in your email or mobile app, allowing you to review important messages quickly without listening to every recording.
Benefits of Voicemail Transcription:
- Read Messages Anywhere – View voicemail transcripts from your email, desktop, or mobile device.
- Respond Faster – Quickly identify and prioritize important messages.
- Access Original Audio – Listen to the recording anytime for added accuracy and context.
- Improve Productivity – Save time by reading messages instead of replaying voicemails.
With DTS voicemail transcription, your team can stay informed, respond more efficiently, and never miss an important business communication.
Custom Call Queues
Improve customer experiences and streamline call handling with intelligent call management and Interactive Voice Response (IVR) solutions from DTS. Route callers to the right department, reduce wait times, and help your team manage high call volumes more efficiently.
Benefits of Call Management & IVR:
- Intelligent Call Routing – Direct callers to the appropriate team or employee automatically.
- Enhanced Customer Experience – Reduce hold times and improve first-call resolution.
- Self-Service Options – Enable callers to access information without speaking to an agent.
- CRM & Business Integration – Connect call flows with business applications for personalized service.
DTS call management and IVR solutions help businesses improve responsiveness, increase productivity, and deliver a more professional communication experience for every caller.
SMS Text/Chat Features
Keep employees and customers connected with integrated business SMS and team chat solutions. Send text messages, share files, collaborate with coworkers, and manage customer conversations from a single communications platform.
Benefits of SMS & Chat Solutions:
- Business Text Messaging – Communicate with customers quickly through SMS from your business number.
- Real-Time Team Collaboration – Chat with employees, share files, and stay connected across departments.
- Improve Customer Response Times – Reach customers through the communication channel they use most.
- Centralized Communication History – Keep conversations organized and accessible across your business tools.
DTS SMS and chat solutions help businesses improve collaboration, enhance customer engagement, and streamline communication from anywhere.
UCaaS
Bring your business communications together with a Unified Communications as a Service (UCaaS) platform. Combine voice calling, video meetings, team chat, file sharing, and collaboration tools into one secure, cloud-based solution that keeps your workforce connected.
Benefits of UCaaS:
- All-in-One Communications – Manage calls, messaging, video conferencing, and collaboration from a single platform.
- Support Remote & Hybrid Work – Stay connected from any location or device.
- Increase Productivity – Streamline workflows with CRM integrations, presence status, and collaboration tools.
- Reduce Costs & Complexity – Eliminate multiple communication platforms and simplify management.
DTS UCaaS solutions help businesses improve collaboration, enhance customer experiences, and create a more efficient, connected workplace.
“From first contact to now having used the service for a few months, our experience has been fantastic! The people at DTS are so kind, full of information, and prompt. They helped us customize the phones to meet our needs. The cost was comparable to our former service, but our day-to-day has been dramatically different since switching.”
“From first contact to now having used the service for a few months, our experience has been fantastic! The people at DTS are so kind, full of information, and prompt. They helped us customize the phones to meet our needs. The cost was comparable to our former service, but our day-to-day has been dramatically different since switching.”
“From first contact to now having used the service for a few months, our experience has been fantastic! The people at DTS are so kind, full of information, and prompt. They helped us customize the phones to meet our needs. The cost was comparable to our former service, but our day-to-day has been dramatically different since switching.”
