Next-Gen Voice. Anywhere, Anytime.
DTS partners with 3CX and other PBX platforms to deliver modern, cost-effective VoIP phone systems that scale with your organization. Our solutions go beyond traditional telephony—enhancing collaboration, boosting productivity, and improving customer experiences. With intuitive softphone and mobile apps, users gain access to features like presence status, instant messaging, web conferencing, live chat with website visitors, and voicemail-to-email—anywhere, anytime.
Upgrade Your Phone System
Choosing the right phone system means finding one that meets your current needs, scales with growth, and offers advanced features like call handling, conferencing, and voicemail — all without exceeding your budget. Standard features include:
Voice Solutions

On-Premise or Cloud
DTS provides voice solutions tailored to your needs, including on-premise systems hosted at your location for full control and cloud-hosted options managed online for greater flexibility and reduced infrastructure demands.

Conferencing & Collaboration
DTS offers conferencing and collaboration tools that enhance communication and productivity with integrated voice, video, screen sharing, and real-time connectivity accessible from any device.

Phone Hardware
Our business phone systems designed to meet your needs today and grow with you tomorrow. Modern telephony includes advanced features like call handling, conferencing, voicemail, and scalability—all while staying cost-effective.

Desktop & Softphone Apps
Leading desktop and softphone apps like 3CX provide seamless communication, offering advanced features such as call management, voicemail, conferencing, and more—helping teams stay connected and productive from anywhere.

Voicemail Transcription
Voicemail transcription, converts messages into text for quick, seamless access. Our apps use advanced speech-to-text technology for accurate transcriptions, with audio files available for reference.

Custom Call Queues
DTS offers Call Queues and IVR solutions in softphone apps to streamline call management. Call Queues manage high volumes with branded hold music, while IVR automates routing with custom menus—boosting efficiency and customer satisfaction.

SMS/Text Chat Features
SMS/Text Chat features in softphone apps let businesses send reminders, updates, and promotions, while teams share messages and files in real time. With multimedia and CRM integration, they streamline workflows and boost customer engagement.

UCaaS
UCaaS is a cloud-based platform that combines voice, video, messaging, and collaboration tools into one streamlined solution. It simplifies workflows, reduces costs, and supports remote work while boosting productivity and collaboration.
On-Premise or Cloud
The cloud has transformed the way businesses communicate—offering unmatched flexibility, reliability, and cost savings. With cloud-hosted voice solutions, you can eliminate the limitations of on-site phone systems and enable seamless communication from anywhere. Our voice solutions operate in the cloud to provide maximum uptime, remote accessibility, and enterprise-grade security, helping your team stay connected wherever they work.

Conferencing & Collaboration
DTS offers advanced video conferencing solutions that facilitate seamless communication between participants, no matter their location. Our easy-to-use platforms integrate with your VoIP system, providing one-click conferencing, remote control, and screen sharing capabilities. Businesses can save time and money by hosting virtual meetings while maintaining the benefits of face-to-face communication.
Our solutions enable teams to connect effortlessly for sales presentations, team updates, or client meetings. Additional features like document sharing and real-time collaboration make these tools indispensable for modern business operations, improving productivity and streamlining workflows. With DTS, video conferencing becomes an integral, cost-effective part of your daily communications.
Phone Hardware
At DTS, we deliver cutting-edge phone hardware solutions designed to meet the unique communication needs of businesses in the Upper Midwest. Our offerings include high-quality, reliable devices that integrate seamlessly with your existing IT infrastructure. Whether you’re upgrading your current phone systems or building from the ground up, our solutions are tailored to enhance your business operations.


Desktop & Softphone Apps
Desktop and softphone apps are versatile communication tools that transform your computer or mobile device into a fully functional phone system. These apps allow users to make and receive calls, manage voicemails, send SMS messages, and participate in video conferences directly from their device, offering flexibility and convenience. They often include advanced features such as call forwarding, presence indicators, call recording, and integration with CRM or other business applications to streamline workflows.
Softphone apps are especially valuable for remote and hybrid work environments, enabling employees to stay connected from anywhere with an internet connection. With intuitive interfaces and robust functionality, desktop and softphone apps are essential for modern business communication.
Voicemail Transcription
Tired of juggling voicemails during a busy day? With voicemail transcription, your messages are instantly converted into text, so you can read them at a glance—no headphones needed! Perfect for noisy environments or packed meetings, this feature ensures you never miss a beat. Plus, each transcription comes with the original audio for easy reference and peace of mind. Backed by advanced speech-to-text technology and support for multiple languages, it’s a time-saving, stress-free way to keep your communication flowing seamlessly. Say goodbye to voicemail hassle and hello to effortless productivity!


Custom Call Queues
Feeling swamped by endless ringing phones, frustrated customers, and overwhelmed agents? Let DTS save the day with our smart call management solutions, built right into your softphone system. We’ll turn your communication chaos into seamless service that keeps everyone happy—customers and agents alike.
Interactive Voice Response (IVR) is here to make navigating your phone system a breeze. “Press 1 for Sales, 2 for Support”—we’ve all heard it, but ours goes the extra mile. IVR menus can be customized to fit your business needs, integrate with your CRM for that personal touch, and even let customers help themselves with self-service options. Balance checks or order updates? Easy! When you combine these tools in a DTS softphone app, you get communication magic: happy customers, productive agents, and a polished image that screams professionalism. We’re here to take your business communication to new heights—without the headaches. Let DTS handle the calls so you can handle the wins!
SMS Text/Chat Features
Tired of missed messages, clunky email chains, and “I didn’t get your call” excuses? DTS has you covered! With our SMS and chat features baked right into your softphone system, staying connected has never been easier—or more fun.
Imagine this: your customers never miss a promo, update, or reminder because you can text them directly. Need to share an appointment change or send a quick update? Done. Got a file or image to share? Easy-peasy. And let’s not forget your team—chat lets you swap ideas, share links, or send memes (we won’t judge!) in real-time without interrupting calls.
Plus, everything stays neatly organized in your CRM, so you’re not digging through endless threads trying to find “that one message.” No more chaos, no more confusion—just smooth, responsive communication that makes you look like a pro. With DTS, you’re not just keeping up; you’re staying ahead of the game!


UCaaS
UCaaS (Unified Communications as a Service) brings all your communication tools—calls, video, chat, file sharing, and collaboration—into one cloud-based platform. It’s like Zoom or Teams, but with more power and flexibility.
With features like IVR, auto attendants, CRM integration, and remote access, UCaaS boosts productivity, cuts costs, and simplifies your workflow. Businesses save big and collaborate better—with DTS making implementation seamless so you can focus on growth.
“From first contact to now having used the service for a few months, our experience has been fantastic! The people at DTS are so kind, full of information, and prompt. They helped us customize the phones to meet our needs. The cost was comparable to our former service, but our day-to-day has been dramatically different since switching.”
“From first contact to now having used the service for a few months, our experience has been fantastic! The people at DTS are so kind, full of information, and prompt. They helped us customize the phones to meet our needs. The cost was comparable to our former service, but our day-to-day has been dramatically different since switching.”
“From first contact to now having used the service for a few months, our experience has been fantastic! The people at DTS are so kind, full of information, and prompt. They helped us customize the phones to meet our needs. The cost was comparable to our former service, but our day-to-day has been dramatically different since switching.”