We are pleased to announce that DTS has been recognized as a Sharp Platinum Level Service Provider with a AAA Rating for 2020-2021; the highest a dealership can achieve. The program recognizes service organizations for exceeding performance benchmarks and implementing excellent industry-best practices. As part of this distinction, our clients benefit from:
- All Sharp technicians trained on core competencies
- Certified technicians for all current models
- Network certified technicians for connectivity issues
- Internal escalation procedures to ensure timely closure of tickets
- Use of Sharp’s machine intelligence for proactive service response
Our team has worked hard to achieve high levels of service for our clients, and we are happy to share their elite service recognition for our 10th year in a row!