DTS Achieves Sharp’s Platinum Level Service Award for 2024-2025: A Commitment to Excellence in Customer Service
At DTS, we take immense pride in our unwavering commitment to delivering top-tier service and support to our clients. That’s why we are honored to announce that, for the 14th consecutive year, DTS has been recognized by Sharp with the highest distinction— a AAA Rating for their prestigious Platinum Level Service Award!
This recognition is not just an accolade; it is a testament to our dedication to excellence, innovation, and customer satisfaction in the ever-evolving world of office technology.
What This Award Means
Each year, Sharp evaluates dealers across the country based on rigorous performance benchmarks, selecting only the very best to receive Platinum Level Service status. This year, only twenty-four Sharp dealers nationwide have achieved this esteemed distinction, and DTS is proud to be among them.
The AAA Rating reflects our superior commitment to providing reliable, efficient, and proactive service—ensuring that our clients experience seamless workflow solutions, minimized downtime, and maximum productivity.
What It Takes to Earn Platinum Level Service
Earning this prestigious award requires meeting and exceeding industry best practices across multiple areas of service excellence. DTS has demonstrated outstanding performance in the following critical areas:
✅ Using Genuine Sharp Parts and Supplies – Ensuring the highest quality, longevity, and reliability of our clients’ Sharp equipment.
✅ Commitment to Training – Continuously investing in our service technicians’ education to stay ahead of the latest advancements in Sharp technology.
✅ Utilizing Remote Diagnostic Technology – Proactively addressing potential issues before they impact business operations, reducing downtime, and enhancing service efficiency.
✅ Timely Updating of Call Tracking Tickets – Maintaining a streamlined, transparent, and responsive support system that keeps our customers informed every step of the way.
Why This Matters for Our Clients
Achieving Sharp’s Platinum Level Service Award for 2024-2025 is not just an internal milestone—it directly benefits our clients. It means that when you partner with DTS, you are working with a team that consistently meets and surpasses industry standards for performance, reliability, and service efficiency.
Our mission has always been to provide cutting-edge solutions with exceptional support, ensuring that your business operations run smoothly without interruption. Whether you rely on us for managed print services, document management, or office technology solutions, you can trust that we bring the highest level of expertise and customer care to every interaction.
Thank you for trusting DTS—where excellence is not just an expectation, but a guarantee. Learn more Contact Us